GENTEC introduced GENFEED, which is an automated feedback software. It receives the customers’ feedback in a processed form and further extends it to include customer’s input, contact and emoji posted by customer on the app. The customer’s number got saved by the clients on their database for the promotion of their products or services. Customer in the end get the message after they posted the feedback on the app.
We truly believe user-generated feedback is a crucial ingredient for businesses to succeed. GENTEC empowered their digital teams to offer a feedback collection and analysis solution that supports users’ desires for products and services experience. All in a delightful user experience.
