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UAN: 021-111 GENTEC (436 832)

CMS

Complaint Management System

Capture, manage & analyse customer feedback more effectively

GENTEC

Operational Efficiency

This software is aimed at, to assist the said enterprises in boosting operational efficiency.

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GENTEc

Business Mobility

This software is aimed at, to assist the said enterprises in boosting Business Mobility.

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Customer Networks

This software is aimed at, to assist the said enterprises in boosting Business Mobility.

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What is Complaint Management System

When someone complains about their experience with your company, do you listen to them or keep them hidden?

Customers are the key to the success of any product, company, business, or service. No organization in the world can thrive if its customers are not satisfied. While customer complaints are inevitable, the way you handle them can make the difference between a repeat buyer and a leaving customer.

However, the good news is that there is a tool that can automate the whole process!

That’s why our claims management software is equipped with the latest tools to help you effectively handle and resolve any customer complaints. If you want to grow your business, listen to your customers. Our smart customer complaint management helps you resolve complaints with ease and helps you intelligently manage complainants’ claims.

Customer satisfaction is every company’s dream as it helps them to keep a good job. However, sometimes there is confusion or dissatisfaction with a particular issue. Customers should have an easy way to submit complaints and be notified when they are resolved. We provide businesses with an excellent claims management system to ensure customer satisfaction and business success.

Features of GEN CRM

Market Survey

Compliant Ratio Comparison

GEO Tagging

Mobile Application

Graphical Dashboard

Market Survey

Testimonials.

7k+

Installations

9.87

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